Address: 19 Holliday Street, Birmingham, United Kingdom
Review: I recently had the pleasure of staying at the Holiday Inn Express - Birmingham - City Centre, an IHG Hotel, and I must say it was a delightful experience from start to finish. Located in the heart of Birmingham at 19 Holliday Street, this hotel offers convenience, comfort, and exceptional service that made my stay truly memorable. Upon arrival, I was warmly greeted by the friendly and professional staff at the reception. They efficiently checked me in, making the process smooth and hassle-free. The lobby area exudes a welcoming atmosphere with its modern decor, comfortable seating, and a refreshing ambiance. The room I stayed in was spacious, well-appointed, and impeccably clean. The comfortable bed provided a restful night's sleep, while the blackout curtains ensured a peaceful and uninterrupted slumber. The room also featured a flat-screen TV, a work desk, and a coffee/tea maker, ensuring all my needs were met during my stay. The hotel's dedication to cleanliness and hygiene is commendable, especially during these challenging times. Enhanced cleaning protocols were visibly in place throughout the property, giving me peace of mind during my stay. The entire staff consistently wore face masks and followed social distancing guidelines, making me feel safe and secure throughout my visit. One aspect that truly stood out during my stay was the exceptional service provided by the hotel staff. From the front desk to the housekeeping team, everyone was friendly, approachable, and eager to assist with any queries or requests. They went above and beyond to ensure that all my needs were met, providing personalized recommendations for dining options and local attractions. The hotel's location is another highlight. Situated in the heart of Birmingham, it offers easy access to the city's vibrant attractions, shopping districts, and cultural landmarks. The Bullring Shopping Centre, Mailbox Birmingham, and the National Sea Life Centre are all within walking distance, making it a perfect base for exploring the city. The complimentary breakfast provided at the hotel was a great way to start the day. Despite the current circumstances, the hotel staff managed to offer a wide range of options, including both hot and cold items, ensuring that guests could enjoy a satisfying meal. The breakfast area was well-maintained and adhered to social distancing guidelines, allowing for a comfortable and stress-free dining experience. Lastly, the value for money offered by the Holiday Inn Express - Birmingham - City Centre is exceptional. The rates are reasonable, considering the prime location and the level of service provided. The hotel truly offers a high-quality experience without breaking the bank. In conclusion, my stay at the Holiday Inn Express - Birmingham - City Centre was nothing short of fantastic. From the moment I arrived until my departure, the hotel exceeded my expectations in terms of service, cleanliness, and comfort. I highly recommend this hotel to anyone visiting Birmingham, whether for business or leisure, as it provides an exceptional experience that will leave you wanting to return.